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Check out this reference guide. |
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Voiceover Industry Terms - IVR Voice |
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In an IVR phone system, the voice used is the first voice the caller hears and sets the first impression for the entire company. It is important to have the right voice record the IVR system and at the right pacing. The VoicesOnCall.com Talents specialize in IVR recording with both male and female voices and in numerous multiple languages.
Basically, when a phone system prompts the caller to press one for this department and two for another department, etc., that is known as an IVR phone system. |
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Return back to the main Voice-over Glossary A-Z index |
Thanks and credit to Wikipedia for providing information. |
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